An administrator must first set up the account before a client can activate it.
(Click here for Administrator instructions to set up a new client.)
When setting up the account, the Administrator must choose to “Allow client access to this account.”
If this option was properly selected, the client will receive an Account Invitation to their email to finish account activation.
The client must simply click the link in this email to access their account and set their password.
After a password is set, they are ready to start using their account!
If you have forgotten or need to change the password of an existing account, click here.