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Help Center

Help Center

Account Management

  • How to Reset a Forgotten Password

    Forgetting a password is one of the most frequently encountered problems in any password-protected application. Resetting a forgotten password is easy. Simply follow these steps: 1. Go to the GrainBridge logi...

    Apr 18, 2014 02:05PM CDT
  • Changing Your Password

    1. Login to your GrainBridge account. 2. Click on “Account” under the “Getting Started” menu. 3. Enter and confirm your new password. 4. Click the green “Update” button to save your new password.

    Feb 20, 2014 12:19AM CST
  • How often can a password be changed?

    You may change your password as often as you wish. Some people like to change passwords regularly for security, but be sure to remember password updates to avoid having to reset it.

    Mar 31, 2014 01:11PM CDT
  • Is setting an admin's password different from a client?

    No. Both clients and administrators should follow the same password reset instructions. Click here for How to Reset a Password. Click here for instructions for an Admin to assist a Client with resetting thei...

    Apr 07, 2014 06:59AM CDT
  • Do I have to give my password to my Administrator?

    No, your Admin does not need access to your password and they are not able to access any of your account or operation's information without you granting them permission to do so.

    Mar 31, 2014 01:20PM CDT
  • What if I forgot my password?

    Please see Resetting a Forgotten Password.

    Apr 18, 2014 02:05PM CDT
  • What if My Login Link has Expired?

    If you were set up with a GrainBridge account some time ago but have never logged in, you may find that your log in code has expired and you need a new one. When you try to log in, you will see an error message...

    May 30, 2014 09:05AM CDT
  • What does "reset code has expired" mean when I try to log in?

    "Reset code has expired" on the login page simply means that you have either requested a password reset or had your access information sent to you in the past, but you did not retrieve that information soon eno...

    May 30, 2014 09:14AM CDT
  • Will all of my data transfer from old versions of the application to new?

    Yes. Whenever the application is updated, all of the data you have entered will be safely transferred to the new version.

    Nov 23, 2014 10:54PM CST
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